[usPropHeader] Error loading user control: The file '/CMSWebParts/WK.HLRP/LNC/LNCProductHeader.ascx' does not exist.

Buy this Article for $7.95

Have a coupon or promotional code? Enter it here:

When you buy this you'll get access to the ePub version, a downloadable PDF, and the ability to print the full article.


  1. Hlavaty, Melissa BSN, CCRN, CSRN
  2. Wargo, Christina A. MSN, CCRN


Ensuring that trauma patients will follow up in a clinic after a hospital stay is always a difficult challenge. This was the case for a rural trauma center in north central Pennsylvania serving 31 counties with a patient maximal travel time of 31/2 to 4 hours. Performance improvement outcomes found that ensuring follow-up appointments are made is a system challenge. As an outcome of this performance improvement project, educational updates improved appointment scheduling. Scheduling improvement resulted in improved patient compliance for maintaining appointments postdischarge.