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complex adapted systems, innovation, patient flow, patient throughput



  1. Weeks, Susan Mace MS
  2. Keen, Rhonda J. PhD


Problems in patient flow persist in practice and seem to defy traditional approaches to resolution. Using concepts from complex adapted systems and diffusion of innovation principles, problems in patient flow are analyzed and possible routes for innovation are identified. Emphasis is on creating a climate receptive to change as the norm, one that values relationships and communication.