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clinical care delivery, clinical process, education, nurse leaders, optimization, process improvement, training, workflow



  1. Gocsik, Terri MS, CRNA, CPHIMS
  2. Barton, Amy J. PhD, RN, FAAN


This article is the second in a series that highlights the role of the clinical nurse specialist in electronic health record implementation. Analyzing clinical workflows and processes is a critical step in the successful implementation of information technology. This article highlights the expertise of the clinical nurse specialist in this process and provides an example to illustrate the process.